Performs patient registration processes, ensures timely check-in and completes pre-registration forms, updates patient information in the system, verifies financial details, and maintains updated records as per the American Hospital Dubai’s protocols. Schedules appointments, reminds patients of appointments, oversees appointment transfers and cancellations, and screens patient information during telephone calls. The position also entails cashiering duties such as entering charges, liaising with insurance and finance departments, collecting payments, and addressing billing inquiries.