
1. Daily HR Task Case Solving
- Address employee queries and concerns related to HR policies, payroll, benefits, and compliance.
- Resolve employee grievances.
- Maintain a log of daily HR cases and track resolution times for process improvement.
2. Employee Onboarding
- Conduct pre-boarding activities such as document collection and verification.
- Organize and facilitate orientation sessions for new hires.
- Assign mentors or buddy programs to ensure a smooth onboarding experience.
- Ensure all IT, security, and administrative setups are completed before the first day.
- Track new hire progress and engagement during the probation period.
3. Employee Relations & Engagement
- Develop and implement employee engagement activities.
- Conduct regular check-ins and feedback sessions with employees.
- Act as a mediator in employee disputes and foster a positive work environment.
- Conduct exit interviews and analyze feedback to improve employee retention.
4. Training & Development for New Joiners
- Assess training needs for new employees based on job roles and responsibilities.
- Develop training materials, including manuals, presentations, and e-learning content.
- Schedule and conduct training sessions in collaboration with the other team members
- Evaluate training effectiveness through feedback and performance assessments.
- Maintain training records and ensure continuous learning opportunities.
5. Payroll & Benefits Management
- Process payroll accurately and ensure timely disbursement of salaries.
- Manage employee benefits such as health insurance, leave policies, and retirement plans.
- Address payroll discrepancies and resolve employee concerns.
- Stay updated on tax regulations and deductions to ensure compliance.
- Coordinate with finance and accounting teams for payroll audits and reporting.
6. Compliance & HR Policies (EMEA Region)
- Ensure adherence to local labor laws and employment regulations in the EMEA region.
- Regularly update HR policies to align with regulatory changes.
- Conduct compliance training and awareness programs for employees.
- Handle legal matters related to employment contracts, terminations, and workplace disputes.
- Maintain accurate documentation for audits and compliance reporting.
7. HR Analytics & Reporting
- Collect and analyze HR metrics, employee satisfaction, and productivity.
- Prepare reports and dashboards for leadership insights.
- Use data-driven decision-making to improve HR processes.
- Implement HR technology solutions to automate and enhance HR functions.
8. Auditing Daily HR Cases
- Perform regular audits of HR records to ensure accuracy and completeness.
- Review employee files and HR case resolutions for compliance.
- Identify trends and issues from audit results and suggest corrective actions.
- Implement best practices for case management and record-keeping.
9. SOP Creation
- Develop Standard Operating Procedures (SOPs) forall HR functions
- Document workflows for onboarding, payroll processing, grievance handling, etc.
- Ensure SOPs are regularly updated based on regulatory and organizational changes.
- Train HR staff on adherence to established SOPs.
10. Process Implementation & Improvement
- Identify gaps in existing HR processes and recommend improvements.
- Implement HR best practices for efficiency and effectiveness.
- Automate repetitive HR tasks through technology solutions.
- Monitor process implementation and trackimprovements in efficiency.
Requirements
- Proficiency in HR Management Systems (HRMS) and HR analytics tools.
- Knowledge of payroll and benefits administration platforms.
- Understanding of employment laws and compliance requirements.
- Data analysis and reporting skills using Excel, or similar tools.
- Process documentation and SOP creation expertise.
- Proficiency in audit and compliance tracking.
- Project management capabilities for process improvement initiatives.
- Strong interpersonal and communication skills.
- Conflict resolution and negotiation abilities.
- Empathy and active listening.
- Adaptability to changing HR policies and business needs.
- Ability to handle confidential and sensitive information with discretion.
- Team collaboration
- Problem-solving and decision-making capabilities
Benefits
- PF
- Medical Insurance
- Paid leaves