Job Description

We are seeking a dedicated and detail-oriented individual to join our Revenue Cycle Management (RCM) team as an Assistant. This role is pivotal in ensuring a seamless experience for patients and their families by managing reception services, appointments, and billing processes while maintaining a patient-first approach.

Responsibilities

• Manage reception services, including welcoming patients, scheduling appointments, and addressing inquiries.
• Provide excellent customer care and ensure adherence to SKMCA policies.
• Accurately register patient information, verify insurance, and manage documentation.
• Handle billing, collect payments, and process approvals for services.
• Assist with patient admissions, discharges, and follow-up appointments.
• Operate the call center efficiently, managing appointment requests and referrals.
• Maintain confidentiality, adhere to safety standards, and perform tasks as assigned by the line manager.

Qualifications

• Minimum with a Diploma in any discipline with work experience in Revenue Cycle Management