Job Description

Responsibilities

· Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on

expertise of others as needed, and shares knowledge.

· Identifies and understands real needs and expectations of clients in a professional manner, and shares with

relevant team members.

· Responds to client complaints in a timely and effective manner and provides feedback on progress.

· Keeps clients updated with relevant and accurate information and involves them in decisions that affects

them.

· Focuses on consistently delivering a positive client experience.

· Completes tasks in accordance with set procedures and guidelines.

· Takes care to perform all tasks precisely and accurately to minimize errors.

· Identifies and reports non-compliance to relevant stakeholders, constructively.

· Continuously evaluates quality of own work and provides feedback on progress.

· Delivers on work outputs with high level of energy, focused effort and pace.

· Remains professional and focused on attaining results despite obstacles and setbacks.

· Builds positive working relationships with immediate colleagues.

· Handles conflict calmly and contributes to find.

· Demonstrates openness to diverse views and opinions. 

· Demonstrates empathy by trying to understand the feelings, needs, concerns and/or emotional state of others.

 · Identifies and utilizes networks within own work environment. 

· Aligns individual behavior to support and meet team goals.

· Proactively and respectfully shares all relevant viewpoints with others and seeks their input. 

· Clarifies and understands own role and responsibilities within the team. 

· Recognizes, appreciates and respects individual differences.

 · Actively participates and builds a positive team spirit. 

· Identifies and responds effectively and tactfully in a sensitive or difficult situation. 

· Confronts and defuses difficult situations/conflict in a non-judgmental manner.

 · Identifies and reacts appropriately to non-verbal cues Recognizes and is aware of own biases and emotions and their effects on self and others. 

· Effectively manages own feelings, guards against inappropriate displays of emotions.

· Listens attentively, considers and responds appropriately to the feelings and attitudes of others.

 · Remains focused under pressure and perseveres despite setbacks and obstacles to fulfil work outputs

Qualifications

·Licensed as Consultant Neonatologist 

. At least 5+ years’ post qualification experience at consultant level (independent of country)

· Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by

the relevant UAE healthcare authority.

· Certification and registration in a specialty recognized by relevant UAE healthcare authority.