Entity: Aga Khan University, Examination Board

Location: Karachi

Introduction:

The Aga Khan University was found in 1983 as Pakistan’s first private university, Aga Khan University is a not-for-profit institution and an agency of the Aga Khan Development Network. Starting in 2000, the University expanded to Kenya, Tanzania, Uganda, United Kingdom and Afghanistan. AKU began life as a health-sciences university.

The Aga Khan University Examination Board (AKU-EB) is the first private-sector university-led trans-provincial Board (awarding body) in Pakistan established through the Ordinance of the Government of Pakistan. The Board offers high-quality examinations for Secondary School (grades 9th and 10th - SSC) and Higher Secondary School (grades 11th and 12th - HSSC/ FSC) qualifications for public and private schools across Pakistan. The Board also offers a Middle School Programme (MSP) for grades 6th–8th students and its registered schools engage a globally accepted approach, Project-Based Learning (PBL) to implement the MSP. The PBL is considered as a foundation of the AKU-EB MSP, helping schools foster sense of purpose and leadership in young learners.

At the heart of AKU-EB’s mission is to shift teaching and learning away from rote learning and move towards higher order thinking, preparing students for higher education and lifelong learning. The Board is evaluated internationally for implementing global best practices, making AKU-EB qualifications credible and recognized globally.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for ensuring and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Specialist (Software QA Business Operations), EPS in the Examination Board.

Responsibilities:

Reporting to the Senior Manager (Operations), you will be responsible to:

• work in the Operation Department to get an understanding of existing EPS and its working
• develop and maintain detailed test plans, test cases, and test scripts for the EPS
• execute manual and automated tests to identify and report defects, ensuring optimal software functionality
• perform regression testing to validate bug fixes and newly developed features
• assist in System Integration Testing (SIT) to ensure seamless operation of different system components
• assist in User Acceptance Testing (UAT) in collaboration with departmental heads, ensuring system compliance with business needs and securing formal sign-off from stakeholders
• assist in the conversion and migration of legacy system data to the newly developed EPS
• ensure proper data integrity during migration and validate data accuracy post-migration
• assist in the development and execution of a Change Management Plan, ensuring that business processes align with new system functionalities
• develop user manuals and training materials, and conduct training sessions for all stakeholders
• provide first-level user support for post-implementation, addressing any concerns or technical issues that arise
• participate in continuous improvement initiatives to enhance the QA processes and methodologies
• ensure compliance with organizational policies, standards, and best practices in software development and testing
• collaborate with the vendor and internal teams to implement best-in-class QA processes.

Requirements:

You should have:

• Bachelor’s degree in Computer Science or a related field; Master’s degree preferred
• 3 - 4 years of experience in software quality assurance and testing
• strong knowledge of software testing methodologies, tools, and industry best practices
• proficiency in creating test plans, test cases, and test scripts
• experience with automated testing tools such as Selenium, Cypress, Espresso, or similar frameworks is a plus
• excellent problem-solving skills and attention to detail
• strong communication and teamwork abilities
• ability to work in a fast-paced, agile development environment.

Comprehensive employment reference check will be conducted.