•   Provides support to clients through the development of new programs reflecting best global and regional practices and being the key contact for partnerships •   Analyses and researches organizations to find and develop new markets and improve volumes, and contacts potential clients to establish rapport and arrange meetings •   Ensures strong understanding of company products or services as well as business position and competitors to keep business relevant and competitive •   Develops quotes and proposals for clients including negotiating Payer Agreements, MOU’S, Statements of Work and other related Contract Documents •   Collaborates and works alongside RCM Directors to establish and maintain strong business relationships with all payers and resolve any Payer performance issues as they arise •   Develops corporate payer relationships and identifies areas of opportunity to serve these partners better •   Assists RCM Directors to develop, assess and negotiate Payer contracts with sustainable reimbursement and other contract terms •   Maintains collaborative and effective relationships with internal and external key stakeholders •   Ensures compliance with SSMC DOA, policies and procedures •   Prepares and shares report on Business Development KPI’s and progress •   Investigates and research the latest in the healthcare industry and creating new opportunities to expand business. •   Manages to keep abreast of significant economic, social and technical trends, and regulatory guidelines, and circulars as they relate to Healthcare in UAE •   Provides consultative services to the facility’s leadership, on potential opportunities in the market to drive demand and increase business activity in a sustainable way •   Provides data as needed to assess opportunities and provide management with the information required to make informed and timely decisions •   Ensures compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers as well as UAE law •   Monitors team performance to ensure achievement of department goals •   Identifies training opportunities and requirements for the team •   Participates in professional development of self and others •   Identifies areas of opportunities for improvement and efficiency and developing projects and programs to achieve the goals and mission of the organization •   Participates in operational committees and task forces as appropriate •   Ensures Modeling, and teaching the culture of the “needs of the patient come first” Accountabilities •   Develops and implements Business Development Strategy •   Manages to grow market share through various Business Development initiatives •   Manages growth in Medical Tourism volumes and preparation of packages; pathways and excellent patient experience. •   Ensures to diversify revenue streams for SSMC